Victory Express Therapeutic Phlebotomy Services collects, uses, maintains, and discloses information gathered from our clients, website visitors, and service users. We are committed to protecting your privacy and ensuring the security of your personal information.

We may collect the following types of personal information:

• Full name, date of birth, and contact information (email address, phone number, mailing address)
• Government-issued identification numbers
• Health insurance information
• Medical history and health information relevant to phlebotomy services
• Emergency contact information
• Payment information (credit card details, bank information)

As a therapeutic phlebotomy provider, we collect health information necessary for safe and effective treatment, including:

• Medical diagnoses relevant to phlebotomy needs
• Current medications and supplements
• Allergies and adverse reactions
• Laboratory test results
• Treatment records and outcomes
• Physician orders and prescriptions

We use the collected information to:

• Provide and manage therapeutic phlebotomy services
• Process payments and insurance claims
• Communicate about appointments, services, and follow-up care
• Maintain accurate medical records
• Improve our services and patient experience
• Comply with legal and regulatory requirements

We may share your information with:

• Healthcare providers directly involved in your care
• Insurance companies and third-party payers for billing purposes
• Laboratories processing your blood samples
• Business associates who provide services on our behalf (with appropriate safeguards)
• Regulatory authorities as required by law

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Victory Express implements appropriate physical, technical, and administrative safeguards to protect the security and confidentiality of your information, including:

• Secure electronic medical record systems
• Encrypted data transmission
• Limited access to authorized personnel
• Staff training on privacy and security practices
• Secure disposal of records when no longer needed

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Receive a copy of your medical records
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures made
• Opt-out of certain communications
• File a complaint regarding privacy practices

We retain personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless law or regulations governing medical records require a longer retention period.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or through direct communication.

If you have questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:

Victory Express Therapeutic Phlebotomy Solutions (226-448-7126) or support@victoryexpress.org.